Food Manufacturer

What we helped achieve


We work with a food manufacturer at five locations in the East of England, providing diverse services including: coordinating contractors; industrial cleaning of critical production facilities; process support activities; catering; security; and pest control. We have quickly integrated with their organisation, helping to improve internal communication between the facilities management function and their employees. This helps them concentrate on achieving optimum production at each site, and develop new operations. Crucially, we continue to work on enhancing health and safety for all staff, including those working in the highest risk areas.

Some of the key benefits we’ve brought:

  • Resolved high staff turnover rates in the facilities management department
  • Implemented strict health and safety standards
  • Set up fast-track recruitment and training programmes solution
  • Unified processes to increase efficiency

The challenges we had to overcome

  • Ensured production continuity - provided key services and improved operating standards which enabled high levels of production throughout the highly intensive six-month sugar beet processing season
  • Resolved high staff turnover rates - identified applicants who would be able to work long term in demanding conditions, and provided them with rigorous training in workplace procedures
  • Implemented strict health and safety standards - cleaning staff were required to work in confined spaces, and so we only permitted them to work 10 minutes at a time

How we helped

  • Set up fast-track recruitment and training programmes solution - encouraged applicants to undergo an induction process in order to reduce wastage; resulting in only two candidate withdrawals
  • Revived internal communications - introduced a weekly newsletter to keep key people informed and encourage staff to work collaboratively
  • Flexible approach to working - provided catering for staff across different shift periods, at four canteens, the training centre and central offices
  • Unified services to increase efficiency - rationalised pest control from three sub-contractors to one; achieving further savings and ensuring consistent standards

Service scope

  • Cleaning (industrial and facilities)
  • Non-manned security
  • Catering
  • Grounds maintenance
  • Scaffolding
  • Pest control
  • Banksmen
  • Building projects
  • Subcontractor management