EMCOR UK, the facilities management provider, has recently become a Leesman® consulting partner—the first facilities management (FM) company to do so. This allows EMCOR UK to offer clients the Leesman standardised benchmarking survey to assess how the entire workplace experience is supporting its occupants.
EMCOR UK has a depth of client experience working with Leesman; 2014 through 2017 EMCOR UK and its client NATS worked collaboratively at three major UK sites to identify and drive continuous improvement during that period and into the future. EMCOR UK achieved, demonstrated using the Leesman Index, a 16.4 per cent increase in employees agreeing their workplace enabled them to work productively.
At the heart of the Leesman Index (performed via an online survey assessing five main areas) is a functionality and effectiveness score, calculated for every workplace measured. This will allow EMCOR UK to benchmark customer data against top performing workplaces, helping identify key areas for investment and improvement.
EMCOR UK will work with clients to develop a programme of improvements that can consistently deliver high performance workplaces and a Leesman+ certification will be awarded to workplaces which meet the Leesman+ criteria.
Keith Chanter, CEO, EMCOR UK, said:
“We are absolutely delighted to be the first FM company to become a consulting partner of Leesman and be able to offer clients the Leesman standardised benchmarking survey. From annual workplace assessments, to post occupancy evaluations, EMCOR UK is able to provide customers added value at every stage in the lifecycle of their workplace.Given the importance of employees to any business this extremely valuable data has the potential to inform C-suite decisions, based on real insight into how people’s workplace needs are being met.”
Tim Oldman, CEO, Leesman commented:
“FM service providers have perhaps more potential than most to positively influence employee experience, but proving that impact has been something many have been shy to demonstrate. EMCOR UK was an early adopter of the Leesman Index and we’re excited that through that work, it is the first FM service provider to become a Consulting Partner. I hope that it signals the start of a movement where organisations recognise the fundamentally important connection between employee experiences and well designed, employee-centric facilities management services.”