Leading facilities management provider EMCOR UK has become one of only six companies in the world - the first facilities management (FM) company - to become certificated to ISO 44001, the international standard for collaborative business relationship management systems. ISO 44001, which replaces BS 11000, provides guidance for identifying, developing, and managing collaborative business relationships within or between organisations.
This achievement is a culmination of a ten year strategic programme during which EMCOR UK was an early adopter of good collaborative business principles and the first FM company to have been certified to BS 11000, the British standard for collaborative relationships.
Over the last three years, EMCOR UK has been actively involved with the Institute for Collaborative Working and the British Standards Institution. Together, they have formed part of the technical committee whose responsibility it was to write and develop the new international standard, (ISO 44001) framework specification.
Frank Lee, Product Certification Technical & Operational Delivery Director at BSI commented: “Since 2010 when BS 11000 was first published, the way that organisations do business – and in particular, the way that they collaborate -has changed significantly. ISO 44001 ensures that with more complex enterprises, supply chains, and new market demands organisations have best practice systems and processes in place for effective collaboration.”
Keith Chanter, CEO, EMCOR UK, commented: "The award of ISO 44001 represents the achievement of a very important strategic objective for EMCOR UK. Collaboration and the principles and practices embodied in the new standard underpins EMCOR UK’s approach to identifying customers’ strategic and operational requirements, thereby providing the means by which we can tailor services to these needs. This has not only allowed us to demonstrate the value we can provide, but has supported the increasing trend for our customers to enter into long-term, collaborative contracts. EMCOR UK is delighted to be amongst only six companies in the world - and the only FM company - to be certified under the new standard as it re-affirms our position as a leader in collaborative business relationships.”
Some of the key advantages EMCOR UK envisions its expertise gained as a result of being ISO 44001 certified will help bring to the company and customers include:
These value drivers have in common that they are best delivered under the umbrella of a longer term, collaborative relationship where mutual gains are identified.